Author Topic: resend license file not working?  (Read 79 times)

WitchyStuff

  • Noob
  • *
  • Posts: 2
resend license file not working?
« on: November 23, 2018, 11:31:40 pm »
I've posted about this issue earlier but there doesn't seem to be much of an answer. I feel that i may be able to more concisely convey what's happening, like many others my hard drive blew up resulting in me loosing my License file, however i found that there is a way you can have it re sent to you through http://exkode.com/lic/publish-en.php, however i have no idea why but this function does not seem to work at all and i am completely stumped as what to do next short of buying the license again. If anyone can provide some help it would be greatly appreciated, thank you.

Malix

  • Monster
  • ****
  • Posts: 402
    • Youtube channel
Re: resend license file not working?
« Reply #1 on: November 24, 2018, 12:55:07 am »
and you are trying to send the license to the email address you used to buy the license? checked the spam -folder?

http://exkode.com/support-en.html lists the support email, maybe send a help request there?

Though, no idea if it'll help, as the dev seems to have either disappeared or is just otherwise very unresponsive. Unless I remember horribly wrong, I think the dev mentioned some health issues on his blog (http://exkoder.blogspot.com/) ages ago, but dunno, google translate isn't doing any favors to help find it.

Hope he is okay, as DxTory is the preferred capture software, I'd hate to see it left unmaintained :|
« Last Edit: November 24, 2018, 12:56:39 am by Malix »