ExKode Forum

Dxtory => Help & Support => Topic started by: alphabcmh34 on October 26, 2015, 05:12:54 AM

Title: Dxtory License file
Post by: alphabcmh34 on October 26, 2015, 05:12:54 AM
So i recently got a new computer and I have looked everywhere for my license file but i cant find it. Is there a way to find the license in the dxtory application? i see there is a KeyVerify in Environmental information. Does that do anything?
Title: Re: Dxtory License file
Post by: Sarias89 on October 26, 2015, 01:14:43 PM
As a rule, you should sometime an email with the data got. Therein also with the file. Maybe she's still finding ccount on your email.
Otherwise, you should at least proof of purchase via e-mail tracking down the necessary amit you a supporter via PN can send as nachweiß that you are entitled to get a license again.
Maybe you have a license but still on the old PC? Since you should check your computer for so search the old.
Title: Re: Dxtory License file
Post by: Malix on October 26, 2015, 04:59:40 PM
Exkode website -> support -> send license file : http://exkode.com/lic/publish-en.php

Enter your email you purchased dxtory to receive your license file
Title: Re: Dxtory License file
Post by: alphabcmh34 on November 04, 2015, 08:25:22 AM
I tried that and i still havent recieved any emails.
Title: Re: Dxtory License file
Post by: Malix on November 04, 2015, 05:43:41 PM
and you are sure you used the exact same email address you used for puchasing dxtory? and you checked your spam folder as well?
Title: Re: Dxtory License file
Post by: alphabcmh34 on November 04, 2015, 10:38:46 PM
I used every possible email