So... I bought Dxtory through the button of the free version, filled out everything on the forms, and waited patiently for my activation email. Unfortunately I still have not received it.
Of course I emailed customer support to ask what had happened, and I got this back...
There is no [my email address] in record.
I think that you used other e-mail account.
Please inform me of the e-mail address used for purchase, and transaction ID of PayPal.
I am sure that I gave the correct email address, checked my credit card details, and did everything else right.
Why have I not received my product key? Did I need to register with your site BEFORE paying?
On the off chance that I might've entered the wrong email (a typo for example), is there any way that you can check?
IIRC the key is sent to the email address you paid it with, ie your Paypal address.
If that is the mail account you are checking, do check the spam/trash folders as well