ExKode Forum

Dxtory => Help & Support => Topic started by: Supra on September 12, 2016, 07:33:58 AM

Title: Errors with DxtoryHK64.dll and UWPHelper64.dll upon installing 2.0.136 update
Post by: Supra on September 12, 2016, 07:33:58 AM
Had 2.0.135 installed previously, and had it running once I was prompted to update and once I started installing the update. It asked me to close Dxtory, and it did it automatically, and then I started having these problems even after I uninstalled Dxtory and tried to reinstall. Both times it has asked to close SmartScreen.

(http://puu.sh/r81cO/d204720dea.PNG) (http://puu.sh/r81d5/20401c8d74.PNG)

Obviously Dxtory doesn't run if I ignore these problems and try to run the program. Running Windows 10 build 14393
Title: Re: Errors with DxtoryHK64.dll and UWPHelper64.dll upon installing 2.0.136 update
Post by: Takedown on September 12, 2016, 06:19:38 PM
Did you try something like this ? :

1.  Reboot and uninstall dxtory ( if installed )
2.  Manually remove the dxtory folder from program files
3.  If you can't remove them, try booting into safe mode and do step 2 again
4.  If successful, install new copy

If it still complains about locked files use something like this to check which process is causing the problem
http://www.nirsoft.net/utils/opened_files_view.html
Title: Re: Errors with DxtoryHK64.dll and UWPHelper64.dll upon installing 2.0.136 update
Post by: Supra on September 12, 2016, 11:22:15 PM
Yep! Deleting the folder worked, thanks so much.