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Dxtory => Help & Support => Topic started by: Nefarious on November 16, 2016, 05:37:21 PM

Title: Bought Lisence, but cant use it as Lisence Register.
Post by: Nefarious on November 16, 2016, 05:37:21 PM
So I bought Dxtory earlier, and it sent my the email where the attached license is, but when I hover over the attachment it says "No Preview". Also when I download it, the file is only 1KB, and it is named "Untitled". Please Help.
And thanks in advanced.
Title: Re: Bought Lisence, but cant use it as Lisence Register.
Post by: Nefarious on November 16, 2016, 06:02:05 PM
Here is some pictures.
Title: Re: Bought Lisence, but cant use it as Lisence Register.
Post by: Nefarious on November 16, 2016, 06:02:44 PM
2
Title: Re: Bought Lisence, but cant use it as Lisence Register.
Post by: Nefarious on November 16, 2016, 06:03:06 PM
3
Title: Re: Bought Lisence, but cant use it as Lisence Register.
Post by: Malix on November 16, 2016, 06:51:41 PM
in the file-open dialog, select (from bottom right, iirc) "show all files" or such. then the "Untitled" -file should be visible. The reason is that the file-open dialog is filtering by .dxtorylic -extension, which the file for whatever reason doesn't have.

Could be that gmail or such doesn't know the .dxtorylic extension and goofs up with the filename when saved.
Title: Re: Bought Lisence, but cant use it as Lisence Register.
Post by: Nefarious on November 16, 2016, 07:00:19 PM
Quote from: Malix on November 16, 2016, 06:51:41 PM
in the file-open dialog, select (from bottom right, iirc) "show all files" or such. then the "Untitled" -file should be visible. The reason is that the file-open dialog is filtering by .dxtorylic -extension, which the file for whatever reason doesn't have.

Could be that gmail or such doesn't know the .dxtorylic extension and goofs up with the filename when saved.

So like this?
Title: Re: Bought Lisence, but cant use it as Lisence Register.
Post by: Nefarious on November 16, 2016, 07:05:54 PM
Still can't seem to open the License file.
Title: Re: Bought Lisence, but cant use it as Lisence Register.
Post by: Nefarious on November 16, 2016, 07:45:04 PM
Can anyone help me please? I still can't seem to fix it.
Title: Re: Bought Lisence, but cant use it as Lisence Register.
Post by: Malix on November 16, 2016, 08:51:25 PM
Quote from: Nefarious on November 16, 2016, 07:00:19 PM
Quote from: Malix on November 16, 2016, 06:51:41 PM
in the file-open dialog, select (from bottom right, iirc) "show all files" or such. then the "Untitled" -file should be visible. The reason is that the file-open dialog is filtering by .dxtorylic -extension, which the file for whatever reason doesn't have.

Could be that gmail or such doesn't know the .dxtorylic extension and goofs up with the filename when saved.

So like this?

Yes, except you were supposed to select "Any files" or such from the option you marked in red.

If you did, but just didn't screenshot that, just type the "Untitled" into the textfield next to it (without quotes, obviously) and hit open.

You could just type

Code Select
D:\Dxtory\Untitled

to the license file field in dxtory, since thats where your file is.

Alternatively, just rename the Untitled to "whatever.lic" and try browsing it again.

I have my license file in my dropbox, and it is with DxtoryLicenceFile.dxtorylic, so you could try naming the Untitled to that as well.

It's kinda weird that these "Untitled" licensefiles have started to pop up, maybe there is something funky going on with the license sending automation? Only Exkoder can check that.
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