ExKode Forum

Dxtory => Help & Support => Topic started by: TheScottlyguy on May 02, 2014, 03:16:47 PM

Title: Dxtory just won't record
Post by: TheScottlyguy on May 02, 2014, 03:16:47 PM
The second I press my hotkey my dxtory starts recording then stops and if it does record then it only does it for about 3 seconds and it says fin under it, any ideas what the problem is?
Title: Re: Dxtory just won't record
Post by: ExKoder on May 02, 2014, 03:55:58 PM
Please submit a Environment Information.

http://forum.exkode.com/index.php?topic=2.0 (http://forum.exkode.com/index.php?topic=2.0)
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 03, 2014, 09:18:00 AM
Here it is

[Dxtory]
Version: 2.0.126
UID: 56534000-1404-42ec-b432-72818406e40f

[Dxtory Files]
InstallPath: C:\Program Files (x86)\ExKode\Dxtory2.0\Dxtory2.0
AppNames.txt Size: 995 bytes SHA1: a1520661f2f0a5e82aeccd5dc02d5187a7b24943
AudioStreamSplitter.exe Size: 37,424 bytes Ver: 2.0.0.1 SHA1: a2a2c79530d8b6bf8a2babdcf1efba3e5584c0ad
AudioStreamSplitter_ja.txt Size: 134 bytes SHA1: 489a5264d73a47edcce7c92edb131cf63e5e5709
AVIFix.exe Size: 72,192 bytes Ver: 2.0.0.119 SHA1: 7a09d66397e59a821aa710e53f9e241f77a7792a
AVIFix_ja.txt Size: 288 bytes SHA1: 9cab20780686687b84f604c77c73aaae3fd8126d
AVIMux.exe Size: 161,280 bytes Ver: 2.0.0.120 SHA1: 5196d86b22e66459b4dececc675099f8dd16422b
AVIMuxCore.dll Size: 178,176 bytes Ver: 2.0.0.3 SHA1: 77f91e5cbdb6516492937b09e8779fbfce339ad0
AVIMux_ja.txt Size: 1,701 bytes SHA1: fa240715d701f450bb95377aa8517a252329b619
CryptData.pup Size: 84 bytes SHA1: cf9d724807f965d372da4d168bebd78c5258d6ae
Dxtory.exe Size: 576,560 bytes Ver: 2.0.0.126 SHA1: c30839a01559036e35e90c274f7ef79bb4a09958
Dxtory64.exe Size: 102,448 bytes Ver: 2.0.0.126 SHA1: d0615ae5df88aaab67c1a708220edbbf282afcb6
DxtoryCore.dll Size: 6,731,824 bytes Ver: 2.0.0.126 SHA1: a85908e3ff3224d6c3626868a27bc73ce96b41c7
DxtoryCore64.dll Size: 6,464,048 bytes Ver: 2.0.0.126 SHA1: 661fede1d32eb5d2aa69190f66167aef38f58771
DxtoryHK.dll Size: 154,672 bytes Ver: 2.0.0.126 SHA1: ad2429d46bf8002a104e27297e84173256910f71
DxtoryHK64.dll Size: 173,104 bytes Ver: 2.0.0.126 SHA1: 3a126079e0fb66e05c016d620bea6cb79061673b
DxtoryMM.dll Size: 1,125,936 bytes Ver: 2.0.0.126 SHA1: 798cd56c8dd928496e34fcaba11aa5d7e159b20c
DxtoryMM64.dll Size: 1,137,712 bytes Ver: 2.0.0.126 SHA1: 5211c132c7c4b7751b65ba375e3b832e5decb70e
DxtoryVideo.dll Size: 273,408 bytes Ver: 2.0.0.97 SHA1: b9c1ff13a061e189affef9ae37f5ae142450b189
DxtoryVideo64.dll Size: 303,616 bytes Ver: 2.0.0.97 SHA1: 497ef3f62908d7a1f9362fc347198b900fc7c131
DxtoryVideo64_Install.bat Size: 28 bytes SHA1: 308ae1e37b5e28ff7134beb319faad48280068b0
DxtoryVideo64_Uninstall.bat Size: 31 bytes SHA1: 3fbf8d3c3a5b375eda07e47a64534b91c8df5139
DxtoryVideoSetting.exe Size: 122,368 bytes Ver: 2.0.0.119 SHA1: adb248b7eca7001e64ba19054807ab6556126a87
DxtoryVideoSetting_ja.txt Size: 1,675 bytes SHA1: e532f36bd5ac6255659d240180637484661f0c83
DxtoryVideo_Install.bat Size: 26 bytes SHA1: b00e69772cc1cae9e86fe2b70ca290c488723fd7
DxtoryVideo_Uninstall.bat Size: 29 bytes SHA1: 0b0202cbc7fba373f42e1a6916fc2ad01edaa627
Dxtory_ja.txt Size: 17,473 bytes SHA1: 279546d8f8ea418fd9fb48d357986103d5bf5b4c
EULA_en.txt Size: 1,356 bytes SHA1: 340c6b3425ab78d83c6a8bd344b6cc58d152ce8f
EULA_ja.txt Size: 1,814 bytes SHA1: cded0d38ec6a1cb0e86bc264496deaa28082cb51
ignore_module_list.txt Size: 979 bytes SHA1: b21c3c09c8c0ee4f9f119a53f9c0b23d278261f8
LicReg.dat Size: 5,862 bytes SHA1: 7b4707150b3d111ff1beba3e10dba9939bc03f59
LicReg.exe Size: 90,112 bytes Ver: 2.0.0.3 SHA1: d68fe1f3b1eb8c3a3e66af99810835f43ca40c59
LicReg_ja.txt Size: 707 bytes SHA1: 981af64897276c22867952f4972d9c29c6ee35e7
RawCapConv.exe Size: 203,264 bytes Ver: 2.0.0.119 SHA1: d214e73cdeb07a46ec7c022068aa8a0ee8d2690f
RawCapConv_ja.txt Size: 1,869 bytes SHA1: 12086976f07abfc8d435abeee6c450c3cb2b07cd
RCStream.dll Size: 164,352 bytes Ver: 1.0.0.76 SHA1: 31266452f142cd7c856384945ffc410b2c9c8be9
readme.txt Size: 1,322 bytes SHA1: f8b7e31de7927309f7f3e03936374837906a94d9
Src16x10_Dest4x3.png Size: 40,081 bytes SHA1: 3b4f6332b8b3129ee351a9c96a9c4ac7f6f7a4cd
Src16x9_Dest4x3.png Size: 40,179 bytes SHA1: fcec824f4e95f7becf65bbabcc1a99c1470b99a1
unins000.dat Size: 23,004 bytes SHA1: b469149e45f1ba3473ab3fef5ea3abaae23cd9f0
unins000.exe Size: 1,195,568 bytes Ver: 51.1052.0.0 SHA1: 95ebd363f708de9f3e0928c09b76525d571579dc
unins000.msg Size: 22,701 bytes SHA1: ab7961d64f8b22503c9c7ca4b335fa539b0278a3
UpdateChecker.exe Size: 93,696 bytes Ver: 2.0.0.0 SHA1: 221bd3663f4393b368ebf74d1a892f9379ddbe44
UpdateChecker.ini Size: 238 bytes SHA1: 796da23b4a505bf2ef370dc271d1a80585dff6e2
UpdateChecker_ja.txt Size: 190 bytes SHA1: 969913786a3497f3e448572f7810ee9814314928

[System Information]
CPU: AMD A10-5750M APU with Radeon(tm) HD Graphics 
CPU Instruction Set: MMX SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2 AVX SSE4a SSE5
OS: Microsoft Windows 8.1 x64
OSVersion: 6.3.9600
OSLanguage: 1033
ServicePack:
Memory0: CHANNEL A 4,294,967,296 bytes
Memory1: CHANNEL B 4,294,967,296 bytes
TotalMemory: 8,589,934,592 bytes
Total Physical Memory: 7,745,052,672 bytes
Available Physical Memory: 5,581,787,136 bytes
Total Page File: 8,953,012,224 bytes
Available Page File: 6,361,935,872 bytes
Total Virtual Memory: 2,147,352,576 bytes
Available Virtual Memory: 1,701,683,200 bytes
PerformanceCounterFrequency: 2436852 (0x252EF4)
VideoCard: AMD Radeon HD 8750M Memory: 2,147,483,648 Processor: AMD Radeon Graphics Processor (0x6600) DriverVer: 13.151.0.0 DriverDate: 2013-08-18 17-00-00
VideoCard: AMD Radeon HD 8650G + 8750M Dual Graphics Memory: 805,306,368 Processor: AMD Radeon HD 8650G (0x990B) DriverVer: 13.151.0.0 DriverDate: 2013-08-18 17-00-00
Display0: 1366x768 32bits 60Hz
SoundDevice: IDT High Definition Audio CODEC Manufacturer: IDT
SoundDevice: AMD High Definition Audio Device Manufacturer: Advanced Micro Devices

[Audio Device]
Speakers / HP (IDT High Definition Audio CODEC) - CoreAudioOut
Internal Microphone Array (IDT High Definition Audio CODEC) - CoreAudioIn, Volume 90
Stereo Mix (IDT High Definition Audio CODEC) - CoreAudioIn, Volume 87

[Video Codec]
Dxtory Video Codec FCC:xtor
Cinepak Codec by Radius FCC:cvid
Intel IYUV codec FCC:iyuv
Intel IYUV codec FCC:i420
Microsoft RLE FCC:mrle
Microsoft Video 1 FCC:msvc

[Audio Codec]
Microsoft GSM 6.10
Microsoft CCITT G.711
Microsoft IMA ADPCM
MS-ADPCM
PCM
IEEE Float

[License Information]
License: Registered
Expire: Unlimited
LicVerify: 6f2dc1530a3c144c19518346971677e954c81411

[Additional Information]
Dxtory_log.txt: Empty
ErrorLog.txt: Available Size=1040

[Global Setting]
OptionFlag=

[Ignore List]

======================================================================

[Profile]
Name: Default
Path:

[Overlay]
Option: Left Top VidoeFPS WriteFileFPS RecordState
Color: Sleep FFFF0000, Active FF00BC00, Movie  FF00FF00, ScreenShot FF00FF00

[Folder]
x C:\Users\Scott\Videos\DXtory recordings  Speed: 56MB/sec  Free: 645,258,899,456 Total: 975,347,642,368 Format: NTFS
SSFolder:

[HotKey]
MovieCapture: Ctrl + Shift + P (0x00060019)
PushToTalk: None
ScreenShotSingle: Ctrl + Shift + Prnt Scrn (0x00070037)
ScreenShotRepeat: None
ScreenShotAuto: None
ToggleStatus: None
MovieCaptureFrame: None
ScreenShotCaptureFrame: None

[Movie]
Clipping:
ClipMargin: 0,0,0,0
ClipSize: 0,0
Scaling: Percent 100% 0x0
Codec: Cinepak Codec by Radius, Quality 10000, KeyFrameRate 15, DataRate 0
FrameRate: 60
Output: File AVI
Option:

[Audio0]
Enabled: True
PushToTalk: False
Device: Speakers / HP (IDT High Definition Audio CODEC)
Codec: PCM
Format: PCM 48000 Hz, 16 bit, Stereo

[Audio1]
Enabled: True
PushToTalk: False
Device: Internal Microphone Array (IDT High Definition Audio CODEC)
Codec: PCM
Format: PCM 48000 Hz, 16 bit, Stereo

[ScreenShot]
Clipping:
ClipMargin: 0,0,0,0
ClipSize: 0,0
Scaling: Percent 100% 0x0
HighSpeedLimit: 0
RepeatInterval: 1000
Format: PNG
JpegQuality: 100
Option:

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

======================================================================

[Profile]
Name: Minecraft 1.7.5
Path: C:\Program Files (x86)\Java\jre7\bin\javaw.exe

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

[LastUsingInformation]
DateTime: 2014/04/27 10:51:46
DeviceType: OGL DX7
View0.Type=OGL
View0.Size=1366x705
View0.HWND=0x00040394
View0.WindowTitle=Minecraft 1.7.5
View0.ClassName=LWJGL

======================================================================

[Profile]
Name: Minecraft 1.7.5
Path: C:\Program Files (x86)\Java\jre7\bin\javaw.exe

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

[LastUsingInformation]
DateTime: 2014/04/26 21:36:18
DeviceType: OGL DX7
View0.Type=OGL
View0.Size=1366x705
View0.HWND=0x001703EA
View0.WindowTitle=Minecraft 1.7.5
View0.ClassName=LWJGL

======================================================================

[Profile]
Name: Minecraft 1.7.5
Path: C:\Program Files (x86)\Java\jre7\bin\javaw.exe

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

[LastUsingInformation]
DateTime: 2014/04/28 15:27:01
DeviceType: OGL DX7
View0.Type=OGL
View0.Size=1366x705
View0.HWND=0x00040388
View0.WindowTitle=Minecraft 1.7.5
View0.ClassName=LWJGL

======================================================================

[Profile]
Name: Minecraft 1.7.5
Path: C:\Program Files (x86)\Java\jre7\bin\javaw.exe

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

[LastUsingInformation]
DateTime: 2014/04/29 22:13:13
DeviceType: OGL DX7
View0.Type=OGL
View0.Size=1366x705
View0.HWND=0x0016034C
View0.WindowTitle=Minecraft 1.7.5
View0.ClassName=LWJGL

======================================================================

[Profile]
Name: Minecraft 1.7.5
Path: C:\Program Files (x86)\Java\jre7\bin\javaw.exe

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

[LastUsingInformation]
DateTime: 2014/05/01 17:43:50
DeviceType: OGL DX7
View0.Type=OGL
View0.Size=1366x705
View0.HWND=0x000301AA
View0.WindowTitle=Minecraft 1.7.5
View0.ClassName=LWJGL

======================================================================
VerifyHash: 2123134743ce341cbcf132135bbbc3b4c0af9d79
Title: Re: Dxtory just won't record
Post by: ExKoder on May 03, 2014, 01:19:44 PM
Please submit a ErrorLog.txt.

Is the used video codec the cause?
Title: Re: Dxtory just won't record
Post by: RobiePAX on May 03, 2014, 11:51:38 PM
Your video codec is very uncommon. Try switching to Dxtory codec in Medium or Low format, and don't forget to tick "compress" because your Hard Drive is very slow for gameplay capture.
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 04, 2014, 04:32:55 AM
Thankyou so much but now I feel like my $800 investment in this thing isn't any good
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 04, 2014, 04:47:00 AM
Now it won't even turn green? The problem is now worse
Title: Re: Dxtory just won't record
Post by: RobiePAX on May 04, 2014, 06:38:26 AM
I'm afraid you were ripped off if you paid over 800$ for computer with that kind of Hard Drive speed.

Restart computer and don't forget to provide the error log as previously requested.
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 04, 2014, 12:12:33 PM
Ok well it was paid mostly for from a christmas gift because I needed a computer but it's still ok I mean it can play bf4 pretty well so..
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 04, 2014, 12:15:34 PM
Still won't work :'(
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 06, 2014, 01:22:51 PM
I tried it again no matter what I do it won't record.
Title: Re: Dxtory just won't record
Post by: RobiePAX on May 06, 2014, 02:17:48 PM
We want to help you, but you are not doing what we ask from you. You have been asked twice to leave the ErrorLog.txt, similar how you left the Environment Information report.

(http://i.imgur.com/YfAvcwJl.jpg)
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 08, 2014, 09:12:37 AM
========== 2014/04/29 22:06:00 ==========
PID:6488     C:\Program Files (x86)\ExKode\Dxtory2.0\Dxtory2.0\Dxtory.exe
PID:6488     TID:1032     TickCount:214524187 Stream1 Fail AudioCaptureWAS::InitObject m_AudioClient->Initialize hr=AUDCLNT_E_CPUUSAGE_EXCEEDED(88890017)

PID:4608     C:\Program Files (x86)\Java\jre7\bin\javaw.exe
PID:4608     TID:8456     TickCount:214524187 Fail AVITransClient::Init m_Client ID_Create
PID:4608     TID:8456     TickCount:214524187 Fail MediaWriterAVI_v2::_Init m_Client.Init

Here it is
Title: Re: Dxtory just won't record
Post by: ExKoder on May 08, 2014, 02:30:06 PM
It may be this.

http://forum.exkode.com/index.php?topic=81.0 (http://forum.exkode.com/index.php?topic=81.0)
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 09, 2014, 11:03:16 AM
Thanks so much for this you guys really do care about your customers a lot   :D
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 09, 2014, 11:04:36 AM
Oh and no it just won't record at all I press the hotkey and it turns green for a second then turns back to red
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 10, 2014, 10:26:22 AM
Nope still won't work :'(
Title: Re: Dxtory just won't record
Post by: RobiePAX on May 11, 2014, 09:42:08 AM
I'm same customer as you are yourself. I'm only trying to help other people out if I'm familiar with whatever issue they might be experiencing. The fact that your computer is a Laptop is not helping, I never recommend Laptops for Gaming much less for recording gameplay...

If I understand the error report right your processor is simply under too heavy load, so the processor terminates the gameplay capture since it's the source what's causing so much stress. Don't forget that Laptops are not same as Desktops, they don't have a dedicated graphics card which will independently work and render your game, instead the processor has to take graphics card job or either help to render the visuals and now you are slapping Dxtory above it.

Trying reduce processor load as much as possible, reduce game resolution, render distance, turn off background programs, use Lagarith Lossless Video Codec (http://lags.leetcode.net/codec.html)(it works faster), etc. It may solve your error. But it's possible your Laptop is simply at its performance limit.

Note: Keep an eye on your Laptop temperature. Some Laptops automatically shut down processes if CPU reaches a specific temperature. Installing CoreTemp (http://www.alcpu.com/CoreTemp/) will help you monitor at what temperature your processor is working at, the highest degree it ever reached and what maximum temperature can it take before it starts overheating.
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 11, 2014, 11:34:19 AM
Thankyou but my computer doesn't really do anything like that it's graphics card is dedicated I set it up that way in a radeon program but that may be the problem because it uses the cpu too for extraordinary graphics
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 14, 2014, 10:56:11 AM
I'm just going to buy fraps if Dxtory doesn't workout and I would want a refund, I still don't understand why it won't work
Title: Re: Dxtory just won't record
Post by: RobiePAX on May 14, 2014, 11:22:17 AM
In short your computer is too weak, specifically the processor. You need a proper Gaming Desktop if you want an adequate performance. If you buy Battlefield 4 for your Laptop, will you go complaining to the EA games that it runs like crap on your computer because you assumed the requirement to play the game is to simply "have a computer" no matter good or bad.

You might try getting a refund, but I'm pretty sure it's pointless since the purchase page clearly shows "We do not accept refund requests of the licenses which you purchased". The reason for that is similar as Battlefield 4 example, it was your responsibility to make sure your computer is strong enough :/ Also you could have downloaded a trial version to set out the performance.

In my opinion Admin should make exceptions in this kind of cases, as the "understanding policy" but it's not my say how to run his business. He has problems understanding English as it is and too bad I don't speak Japanese despite watching tons of animes.
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 16, 2014, 01:26:41 PM
Well thankyou for your efforts I will try to fix this but I think I have an idea what the problem is.
Title: Re: Dxtory just won't record
Post by: TheScottlyguy on May 18, 2014, 06:40:28 AM
THANKYOU SO MUCH Dxtory is working and it looks amazing I am so grateful
Title: Re: Dxtory just won't record
Post by: RobiePAX on May 18, 2014, 06:16:17 PM
What fixed it?