ExKode Forum

Dxtory => Help & Support => Topic started by: Rockley on June 04, 2014, 11:01:29 PM

Title: Problem with the bill
Post by: Rockley on June 04, 2014, 11:01:29 PM
Heyho

I bought Dxtory few days ago but there was a problem with the paying. So the problem is that I have the program now but I didn't paid because the money is back now @.@
How shall I go for it? I don't want to use Dxtory when I didn't pay correctly so that I could get bigger problems :v
Title: Re: Problem with the bill
Post by: ExKoder on June 05, 2014, 12:21:58 AM
I do not understand what for whether it is a problem.  ???
Title: Re: Problem with the bill
Post by: Rockley on June 05, 2014, 12:36:35 AM
Sorry for my english, it isn't the best^^

I bought Dxtory but I got the money back
So I have a license but I didn't "pay" because I got the money back
Title: Re: Problem with the bill
Post by: ExKoder on June 05, 2014, 01:16:06 AM
In record of PayPal, refund processing is not carried out to you.
If the chargeback is performed, your license will be cancelled and it will not sell to you eternally.
Title: Re: Problem with the bill
Post by: Rockley on June 05, 2014, 01:31:46 AM
Do you know when my license will be canceled or if there is an automatic try to get the money again?
Title: Re: Problem with the bill
Post by: ExKoder on June 05, 2014, 02:49:00 AM
I do not know what you did.
If refund is performed, sanction will only be performed.