ExKode Forum

Dxtory => Help & Support => Topic started by: PhoenixAwry on June 19, 2014, 11:00:55 AM

Title: License Issues
Post by: PhoenixAwry on June 19, 2014, 11:00:55 AM
So, i'm a bit annoyed.

Granted, it was my own fault, but i'm angry nonetheless. I just bought the license for DxTory, only to send it to an invalid address (forgot the "L" in "gmail"). Didnt have an account when i went through buying it, so i cant use the email change process. exkode's fucking email address doesn't register as valid, so i cant ask them to resend it.

In other words. SOMEONE PLEASE HELP.
Title: Re: License Issues
Post by: RobiePAX on June 19, 2014, 11:51:55 AM
I think the admin should be able to fix your e-mail address, assuming you will be able to prove your purchase with relevant PayPal transaction details. I think you should at least provide your PayPal e-mail for now so admin could check if a transaction was recently made with such PayPal e-mail address.
Title: Re: License Issues
Post by: PhoenixAwry on June 19, 2014, 12:13:30 PM
I went through the paypal process as a guest also, but i used the same email address. Unfortunately the transaction page timed out in my browser history, and im not seeing an email...>.>
Title: Re: License Issues
Post by: RobiePAX on June 20, 2014, 02:06:25 PM
If you indeed successfully made the payment, the details will appear in your PayPal "recent activity" tab.