ExKode Forum

Dxtory => Help & Support => Topic started by: Tobysman on August 13, 2014, 12:57:47 AM

Title: Updated and now cant find licence file!
Post by: Tobysman on August 13, 2014, 12:57:47 AM
I have had DXtory for about 1-2 months and it is working great! I bought it and everything, then came the update. It pretty much re-download DXtory (as usual) but now i dont have the licence file. Is there anything i can do to revive it?
Title: Re: Updated and now cant find licence file!
Post by: Malix on August 13, 2014, 02:50:28 AM
There is a license file resend option on the site http://exkode.com/lic/publish-en.php (http://exkode.com/lic/publish-en.php) :)
Title: Re: Updated and now cant find licence file!
Post by: Tobysman on August 14, 2014, 04:14:23 AM
It said that it was sent but its not in my gmail
Title: Re: Updated and now cant find licence file!
Post by: Malix on August 14, 2014, 05:04:43 AM
check spam folder?

edit: also, it seems that the resender says "success" for any email address. be sure to request the licence with the address you used to purchase the license, most likely your address used for paypal.
Title: Re: Updated and now cant find licence file!
Post by: RobiePAX on August 14, 2014, 08:50:01 AM
As mentioned by Malix the valid e-mail is most likely your PayPal e-mail. If it's not there then check the spam folder and use the "search" feature to find it easier. You might also find the old one in the bin.