ExKode Forum

Dxtory => Help & Support => Topic started by: Anthony on November 05, 2013, 12:43:19 am

Title: DxTory Cuts off the Left and Right Sides of my Screen
Post by: Anthony on November 05, 2013, 12:43:19 am
I recently bought DxTory and I'm having a big problem with it. Whenever I try to record, it cuts off the left and right side of my screen. I'll post a screenshot below, how can I fix this? I emailed your support and they told me to post here.
Title: Re: DxTory Cuts off the Left and Right Sides of my Screen
Post by: ExKoder on November 05, 2013, 12:52:27 am
Please submit a Environment Information.

http://forum.exkode.com/index.php?topic=2.0 (http://forum.exkode.com/index.php?topic=2.0)
Title: Re: DxTory Cuts off the Left and Right Sides of my Screen
Post by: Anthony on November 05, 2013, 05:15:36 am
Here's the file.
Title: Re: DxTory Cuts off the Left and Right Sides of my Screen
Post by: Anthony on November 05, 2013, 07:24:37 am
So, what should I do to fix this? Already tried re-installing it and that didn't work.
Title: Re: DxTory Cuts off the Left and Right Sides of my Screen
Post by: ExKoder on November 05, 2013, 12:26:29 pm
Since an aspect ratio differs between 1920x1018 and 1280x720, it is the normal processing.
Title: Re: DxTory Cuts off the Left and Right Sides of my Screen
Post by: Anthony on November 05, 2013, 09:15:36 pm
Since an aspect ratio differs between 1920x1018 and 1280x720, it is the normal processing.

Ok? So how do I fix it?
Title: Re: DxTory Cuts off the Left and Right Sides of my Screen
Post by: Malix on November 05, 2013, 10:25:39 pm
record in window size with same aspect ratio as your selected scaling resolution.

1280x720 = 16/9
and your 1920x1018 (not the same as 16/9) , maximized window on 1920x1080 screen. Taskbar+window titlebar causes the window content to be different shape than 16/9 ratio.

Use fullscreen or select a 16/9 resolution for the window and don't maximize it.
Title: Re: DxTory Cuts off the Left and Right Sides of my Screen
Post by: Anthony on November 06, 2013, 02:23:58 am
record in window size with same aspect ratio as your selected scaling resolution.

1280x720 = 16/9
and your 1920x1018 (not the same as 16/9) , maximized window on 1920x1080 screen. Taskbar+window titlebar causes the window content to be different shape than 16/9 ratio.

Use fullscreen or select a 16/9 resolution for the window and don't maximize it.

I tried changing everything including my screen/in-game resolution to 1920x1080 and it didn't do anything. Is there anything else? By the way I'm getting this error every time I open up the program now. And yes I already tried re-installing it.

http://gyazo.com/e94603b973de8cfac4000b701cba50ea
Title: Re: DxTory Cuts off the Left and Right Sides of my Screen
Post by: Malix on November 06, 2013, 02:29:18 am
nope, that should be it.

if you're using sony vegas (as per your environment info) and the video appears weird there, check that your cropping settings & project resolution is right.