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Issues with The Division: Game Crashes and FPS dips

Started by darkpower, March 14, 2016, 04:46:11 PM

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chronosek

Limit utvideo codec cores usage is simple. Just open codec settings in dxtory. For assign cores for game - in process manager/processes tab, right-click and select the Set Affinity command. For assign cores for dxtory you could use the same way or use  built in dxtory advanced settings.
Old Comp Spec: Zalman T4 Mini Tower, Chieftec 750W PS, Gigabyte GA-Z97M-D3H mobo, Intel i7-4790k @4.8GHz proc, Corsair h80i cooler, GoodRam 32GB PC3-12800 ddr3, Gigabyte Geforce 980 GTX 4GB gddr5, 2x 512GB Samsung SSD 840 pro, SoundBlaster ZxR sound, beyerdynamic 990DT pro, Windows 10 Pro x64

ClassifyLP

Quote from: darkpower on March 25, 2016, 12:42:42 AM
[...] if that's even possible, or if that's even necessary.

Possible yes (via Task Manager, like chronosek said), but it isn't necessary. Unless 100% of the CPU is used, all programs will receive all the processor time they need. If 100% is reached, the system scheduler will spread processor time based on priority and a certain system (e.g. round-robin). So unless 100% of your CPU is used, this is not a CPU issue.

chronosek

Quote[...]So unless 100% of your CPU is used, this is not a CPU issue
I would only say unless 100% of one core of CPU, with single thread windows scheduler can not do much... And with HT you not see that clear, sometimes 100% is show like 60% on one core and 40% on second, so it is missleading sometimes
Old Comp Spec: Zalman T4 Mini Tower, Chieftec 750W PS, Gigabyte GA-Z97M-D3H mobo, Intel i7-4790k @4.8GHz proc, Corsair h80i cooler, GoodRam 32GB PC3-12800 ddr3, Gigabyte Geforce 980 GTX 4GB gddr5, 2x 512GB Samsung SSD 840 pro, SoundBlaster ZxR sound, beyerdynamic 990DT pro, Windows 10 Pro x64

mareak

#18
Hi Takedown,

Thanks for pointing out me to this thread.

Hi OP,

I am also having a similar issue like you and Goth. The game will crash after 15-20 minutes when the dxtory idle in the background. Turning it off and the crash will gone as well.

This is the link to my post which has all the log:
http://forum.exkode.com/index.php?topic=1950.0

I have SLi setup and now on the advance tab I have click "Multi GPU Stable Processing" see how's that goes.

update 3/29/2016:
Spoke to soon. The game crash again just now. I have restarted again but have to quit as they are patching the server with an update. Will try again after that.

update 3/30/2016:
Game crash to the desktop while dxtory running in the background recording the game. No error log in the "ErrorLog.txt"

mareak

Hi guys, is there a work around for this crash? I haven't been able to record my gameplay for a week now. Surely you guys can think of something?

Please help.

ClassifyLP

Quote from: mareak on April 02, 2016, 05:17:52 AM
Hi guys, is there a work around for this crash? I haven't been able to record my gameplay for a week now. Surely you guys can think of something?

Please help.

Try MSI Afterburner, it can record gameplay and supports different codecs and stength of hook. If that runs smoothly, we know it's just an incompatability with Dxtory and that can only be fixed by Ubisoft or Exkode.

TheBadLuckPrince

I don't have multiple GPUs but Dxtory records the Division fine for me. Sometimes Dxtory crashes after i close the game, but not during nor does it crash the game.

mareak

Quote from: ClassifyLP on April 02, 2016, 07:19:39 AM
Quote from: mareak on April 02, 2016, 05:17:52 AM
Hi guys, is there a work around for this crash? I haven't been able to record my gameplay for a week now. Surely you guys can think of something?

Please help.

Try MSI Afterburner, it can record gameplay and supports different codecs and stength of hook. If that runs smoothly, we know it's just an incompatability with Dxtory and that can only be fixed by Ubisoft or Exkode.

Ok. I will download and give it a try or maybe I can use shadow play since I'm using nvidia. Like you said if it do not crash than at least I know its could be dxtory not compatible with The Division full game.

Quote from: TheBadLuckPrince on April 02, 2016, 10:03:12 AM
I don't have multiple GPUs but Dxtory records the Division fine for me. Sometimes Dxtory crashes after i close the game, but not during nor does it crash the game.

That great to hear. May I know the resolution setting for your The Division? I am currently set at 1920x1080 and everything else ULTRA. As for dxtory setting I follow one of the youtubers "Jackfrag". Also I follow some setting from this forum on the "advance" tab and click the option for multiple gpu. Still game crash when dxtory in recording mode or not.

mareak

OK. I can confirm now. I am now using ShadowPlay to record a full daily mission in The Division (approx. 00:23:46) and the game did not crash at all to the desktop. So can I confirm that Dxtory need a fix/patch for this game?

ClassifyLP

Quote from: mareak on April 02, 2016, 02:51:08 PM
OK. I can confirm now. I am now using ShadowPlay to record a full daily mission in The Division (approx. 00:23:46) and the game did not crash at all to the desktop. So can I confirm that Dxtory need a fix/patch for this game?

Shadowplay works very differently from Dxtory and MSI Afterburner, as far as I know.

chronosek

#25
Usuall is: hardware - driver - directx - game. Shadowplay is hardware/driver integrate level, it is a nvidia software for nvidia hardware, and it not have problems cause nvidia knows everything about their product and even more shadowplay use restricted functions, what can not be used by other software. Dxtory hook directx, so good working depends of driver, hardware, game implementation, it is software for various hardware and sometimes not work as should, cause they know only that part what is published and graphic producer like nvidia will not tell that their sli work bad with some implementations ...
Old Comp Spec: Zalman T4 Mini Tower, Chieftec 750W PS, Gigabyte GA-Z97M-D3H mobo, Intel i7-4790k @4.8GHz proc, Corsair h80i cooler, GoodRam 32GB PC3-12800 ddr3, Gigabyte Geforce 980 GTX 4GB gddr5, 2x 512GB Samsung SSD 840 pro, SoundBlaster ZxR sound, beyerdynamic 990DT pro, Windows 10 Pro x64

mareak

Quote from: ClassifyLP on April 02, 2016, 06:54:42 PM
Quote from: mareak on April 02, 2016, 02:51:08 PM
OK. I can confirm now. I am now using ShadowPlay to record a full daily mission in The Division (approx. 00:23:46) and the game did not crash at all to the desktop. So can I confirm that Dxtory need a fix/patch for this game?

Shadowplay works very differently from Dxtory and MSI Afterburner, as far as I know.

Ok noted on that. I'm not familiar with MSI afterburner so I settle for the time being by using ShadowPlay.

Quote from: chronosek on April 02, 2016, 08:54:31 PM
Usuall is: hardware - driver - directx - game. Shadowplay is hardware/driver integrate level, it is a nvidia software for nvidia hardware, and it not have problems cause nvidia knows everything about their product and even more shadowplay use restricted functions, what can not be used by other software. Dxtory hook directx, so good working depends of driver, hardware, game implementation, it is software for various hardware and sometimes not work as should, cause they know only that part what is published and graphic producer like nvidia will not tell that their sli work bad with some implementations ...

So that is how it work. Need to say that at least both side need to work together to sort out this matter. As for UBISOFT I have open a ticket with them concerning this issue and even provide them the link to this post.

Hopefully this issue solve soon :)