Audio not synced to video

[dennisharrupiv]

Hello I'm using the Lagarith Lossless Codec and I have an audio problem. Audio is synced perfectly at the beginning of the video but becomes de-synced towards the end. How do I fix this?

[Tigrisshark]

I have the same problem, whether using synchronous or asynchronous frame capture, my audio drifts slowly apart. The fact that it is synced at the start and then drift apart really gives you few options to fix it.

[Tigrisshark]

For me this happens regardless of the codec I am using and seems to be a general problem of dxtory. Right now I have to edit every single video after recording manually to get the sound into sync (which is quite annoying).
I tried using different settings on dxtory, such as lower color-complexity, asynchronous recording, adjusting recording threads, advanced options relating to frame drop, but nothing seems to work.

As the problem is persistent over multiple applications, I don't think it has something to do with performance. Really bummed out because of this; strangely it appeared over night.

[Tigrisshark]

Not trying to threadjack here, but as we haven't gotten any responses yet I preemptively pulled my env-info; perhaps dennis can do the same so we can compare settings/specs.

Code Select Expand

[Dxtory]
Version: 2.0.123
UID: 5eb4c27d-0eaf-4934-a079-bd42b81f4a50

[Dxtory Files]
InstallPath: C:\Program Files (x86)\ExKode\Dxtory2.0
AudioStreamSplitter.exe: FileVersion: 1.0.0.0 SHA1: f2f729dc20a4f399704e99beeca855e85e5b9286
AVIFix.exe: FileVersion: 2.0.0.119 SHA1: 7a09d66397e59a821aa710e53f9e241f77a7792a
AVIMux.exe: FileVersion: 2.0.0.120 SHA1: 5196d86b22e66459b4dececc675099f8dd16422b
AVIMuxCore.dll: FileVersion: 2.0.0.3 SHA1: 77f91e5cbdb6516492937b09e8779fbfce339ad0
Dxtory.exe: FileVersion: 2.0.0.123 SHA1: b32df766dbfbc97c5cda30f7e4fd48925b45ceee
Dxtory64.exe: FileVersion: 1.0.0.60 SHA1: 14e3f06e6f2afb2dcb8dec2813586253fc58d86b
DxtoryAudioHelper.dll: FileVersion: 1.0.0.79 SHA1: 1e11c70e2f744fe9fcb95402c955d14f3d9503ce
DxtoryCore.dll: FileVersion: 2.0.0.123 SHA1: 1e6f0f08dc1cbc985c8000e7693eacbae65bcd74
DxtoryCore64.dll: FileVersion: 2.0.0.123 SHA1: 3cab19a57931dd5a7e27dc66a13fa463b1ee3733
DxtoryHK.dll: FileVersion: 2.0.0.121 SHA1: 0917315496e3c6fad5c171ae730cb9f7a3eddda5
DxtoryHK64.dll: FileVersion: 2.0.0.121 SHA1: ed965a2f95b156329cfe8f12c58415e05ad282c0
DxtoryMM.dll: FileVersion: 1.0.0.1 SHA1: 82eeaf2ec6ddd70f887ea5e20a80be718600b230
DxtoryMM64.dll: FileVersion: 1.0.0.1 SHA1: c142da021338ef96d13dc82c70c6ba2a443d1108
DxtoryVideo.dll: FileVersion: 2.0.0.97 SHA1: b9c1ff13a061e189affef9ae37f5ae142450b189
DxtoryVideo64.dll: FileVersion: 2.0.0.97 SHA1: 497ef3f62908d7a1f9362fc347198b900fc7c131
DxtoryVideoSetting.exe: FileVersion: 2.0.0.119 SHA1: adb248b7eca7001e64ba19054807ab6556126a87
LicReg.exe: FileVersion: 2.0.0.3 SHA1: d68fe1f3b1eb8c3a3e66af99810835f43ca40c59
RawCapConv.exe: FileVersion: 2.0.0.119 SHA1: fe5c173b64236219c1a464db3ae117a8d53deded
RCStream.dll: FileVersion: 1.0.0.76 SHA1: 31266452f142cd7c856384945ffc410b2c9c8be9
unins000.exe: FileVersion: 51.1052.0.0 SHA1: c46876d124ae3b93d64960eda6d6253a33639481
UpdateChecker.exe: FileVersion: 2.0.0.0 SHA1: 221bd3663f4393b368ebf74d1a892f9379ddbe44

[System Information]
CPU: Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz
CPU Instruction Set: MMX SSE SSE2 SSE3 SSSE3 SSE4.1
OS: Microsoft Windows 7 Professional  x64
OSVersion: 6.1.7601
OSLanguage: 1031
ServicePack: Service Pack 1
Memory0: Bank0/1 2,147,483,648 bytes
Memory1: Bank2/3 2,147,483,648 bytes
Memory2: Bank4/5 2,147,483,648 bytes
Memory3: Bank6/7 2,147,483,648 bytes
TotalMemory: 8,589,934,592 bytes
Total Physical Memory: 8,588,345,344 bytes
Available Physical Memory: 6,404,784,128 bytes
Total Page File: 17,174,786,048 bytes
Available Page File: 14,623,793,152 bytes
Total Virtual Memory: 2,147,352,576 bytes
Available Virtual Memory: 1,762,803,712 bytes
PerformanceCounterFrequency: 2603896 (0x27BB78)
VideoCard: AMD Radeon HD 7900 Series Memory: 3,221,225,472 Processor: AMD Radeon Graphics Processor (0x6798) DriverVer: 13.200.0.0 DriverDate: 2013-07-23 02-00-00
Display0: 1280x1024 32bits 60Hz
SoundDevice: AMD High Definition Audio Device Manufacturer: Advanced Micro Devices
SoundDevice: High Definition Audio-Gerät Manufacturer: Microsoft
SoundDevice: Microsoft LifeCam Cinema. Manufacturer: Microsoft
SoundDevice: ASUS XONAR PHOEBUS Audio Device Manufacturer: ASUSTeK Computer Inc.

[Audio Device]
Digitalaudio (S/PDIF) (High Definition Audio-Gerät) - CoreAudioOut
Digitalaudio (S/PDIF) (2- ASUS XONAR PHOEBUS Audio Device) - CoreAudioOut
Lautsprecher (2- ASUS XONAR PHOEBUS Audio Device) - CoreAudioOut
Kopfhörer (2- ASUS XONAR PHOEBUS Audio Device) - CoreAudioOut
Aux In (2- ASUS XONAR PHOEBUS Audio Device) - CoreAudioIn, Volume 2
Digitalaudio (S/PDIF) (High Definition Audio-Gerät) - CoreAudioIn, Volume 100
Tischmikrofon (3- Cinema - Microsoft LifeCam.) - CoreAudioIn, Volume 89
Tischmikrofon (2- ASUS XONAR PHOEBUS Audio Device) - CoreAudioIn, Volume 74

[Video Codec]
Dxtory Video Codec FCC:xtor
Cinepak Codec von Radius FCC:cvid
Fraps Video Decompressor FCC:fps1
Intel IYUV Codec FCC:i420
Intel IYUV Codec FCC:iyuv
Microsoft RLE FCC:mrle
Microsoft Video 1 FCC:msvc
x264vfw - H.264/MPEG-4 AVC codec FCC:x264
Xvid MPEG-4 Codec FCC:xvid

[Audio Codec]
Microsoft IMA ADPCM
Microsoft CCITT G.711
Microsoft GSM 6.10
MS-ADPCM
MPEG Layer-3 Codec
PCM
IEEE Float

[License Information]
License: Registered
Expire: Unlimited
LicVerify: 33a87fe3fa5bdde58fea3cbdfb26cf91bae0cc0f

[Additional Information]
Dxtory_log.txt: Empty
ErrorLog.txt: Available Size=5288

[Global Setting]
OptionFlag=

[Ignore List]
C:\Program Files (x86)\OBS\64bit\OBS.exe

======================================================================

[Profile]
Name: Default
Path:

[Overlay]
Option: Left Top WriteFileFPS RecordState
Color: Sleep FF00FF00, Active FFFF0000, Movie  FF00FF00, ScreenShot FF00FF00

[Folder]
x C:\Movies  Speed: 122MB/sec  Free: 281,083,977,728 Total: 499,754,172,416 Format: NTFS
x D:  Speed: 72MB/sec  Free: 149,804,687,360 Total: 149,903,372,288 Format: NTFS
x G:  Speed: 42MB/sec  Free: 3,000,148,869,120 Total: 3,000,334,544,896 Format: NTFS
SSFolder: C:\Users\Tigris\Pictures

[HotKey]
MovieCapture: F12 (0x00000058)
PushToTalk: None
ScreenShotSingle: None
ScreenShotRepeat: None
ScreenShotAuto: None
ToggleStatus: None
MovieCaptureFrame: None
ScreenShotCaptureFrame: None

[Movie]
Clipping:
ClipMargin: 0,0,0,0
ClipSize: 0,0
Scaling: Percent 100% 1280x720
Codec: x264vfw - H.264/MPEG-4 AVC codec, Quality 10000, KeyFrameRate 15, DataRate 0
FrameRate: 30
Output: File RawCap
Option:

[Audio0]
Enabled: True
PushToTalk: False
Device: Kopfhörer (2- ASUS XONAR PHOEBUS Audio Device)
Codec: PCM
Format: PCM 96000 Hz, 24 bit, Stereo

[Audio1]
Enabled: True
PushToTalk: False
Device: Tischmikrofon (2- ASUS XONAR PHOEBUS Audio Device)
Codec: PCM
Format: PCM 48000 Hz, 16 bit, Stereo

[ScreenShot]
Clipping:
ClipMargin: 0,0,0,0
ClipSize: 0,0
Scaling: Percent 100% 0x0
HighSpeedLimit: 0
RepeatInterval: 1000
Format: JPEG
JpegQuality: 100
Option:

[Advanced]
Option:
ThreadCount: 4
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

======================================================================

[Profile]
Name: Fable 3
Path: C:\Program Files (x86)\Steam\SteamApps\common\Fable 3\Fable3.exe

[LastUsingInformation]
DateTime: 2013.09.02 17:52:11
DeviceType: DX9
View0.Type=DX9
View0.DevType=D3DDEVTYPE_HAL
View0.BhFlags=D3DCREATE_MULTITHREADED D3DCREATE_HARDWARE_VERTEXPROCESSING
View0.Format=D3DFMT_X8R8G8B8
View0.Size=1280x720
View0.HWND=0x00170A32
View0.WindowTitle=Fable 3
View0.ClassName=Fable 3

======================================================================

[Profile]
Name: Kerbal Space Program
Path: C:\Program Files (x86)\Steam\SteamApps\common\Kerbal Space Program\KSP.exe

[LastUsingInformation]
DateTime: 2013.08.29 18:45:06
DeviceType: OGL DX7 DX9
View0.Type=DX9
View0.DevType=D3DDEVTYPE_HAL
View0.BhFlags=D3DCREATE_FPU_PRESERVE D3DCREATE_MULTITHREADED D3DCREATE_HARDWARE_VERTEXPROCESSING
View0.Format=D3DFMT_A8R8G8B8
View0.Size=1280x720
View0.HWND=0x000908FE
View0.WindowTitle=Kerbal Space Program
View0.ClassName=UnityWndClass

======================================================================

[Profile]
Name: Prison Architect
Path: C:\Program Files (x86)\Steam\SteamApps\common\Prison Architect\Prison Architect.exe

[LastUsingInformation]
DateTime: 2013.08.30 22:07:45
DeviceType: OGL DX7
View0.Type=OGL
View0.Size=1280x1024
View0.HWND=0x00100100
View0.WindowTitle=Prison Architect
View0.ClassName=Prison Architect

======================================================================

[Profile]
Name: Warthunder
Path: C:\Program Files (x86)\Steam\SteamApps\common\War Thunder\aces.exe

[LastUsingInformation]
DateTime: 2013.09.01 23:45:24
DeviceType: DX9
View0.Type=DX9Ex
View0.DevType=D3DDEVTYPE_HAL
View0.BhFlags=D3DCREATE_MULTITHREADED D3DCREATE_HARDWARE_VERTEXPROCESSING D3DCREATE_ENABLE_PRESENTSTATS
View0.Format=D3DFMT_A8R8G8B8
View0.Size=1280x720
View0.HWND=0x0008019C
View0.WindowTitle=Loading...
View0.ClassName=DagorWClass

======================================================================
VerifyHash: e1e2850942bc7c631afbc48e162c54c8c7ab2664


[Tigrisshark]

So roughly a month without any help whatsoever.
Shame, but I think I have to find myself another capturetool. Can't say that I'm happy with the support you get by ExKode for a purchase.

[ExKoder]

It is unfixable by the Dxtory side.
It is because the cause of the problem is unknown.

[Tigrisshark]

How does dxtory handle framerates running below the one specified in dxtory? does it write lower framerates or does it insert blank frames? The former could be a cause for desync, no?

[Tigrisshark]

Is there a way to get a refund on dxtory?
Obviously, dxtory has a major bug here, considering that this problem happens regardless of codec and other similar software doesn't have these issues.

[jtl999]

I have this problem was a recorder by a company that ends with Smith from Michigan but not Dxtory. Seems like you are getting the same problem but in Dxtory.

[jtl999]

Is your mic audio out of sync or game? What sound card do you use? Do you have any audio enhancements enableed particularly related to the microphone?

[Tigrisshark]

The first part you can see from the env-info above; to the second part: No, no extra- but the audio issue is coming from directly from game sound. This issue is known for a long time with dxtory, somehow has never been fixed. You can find a lot of threads on the internet and even this forum.
It's a pretty shitty deal, buying a software and then finding out it doesn't do what it's supposed to. Waiting for weeks for an answer only to get a "doesn't work, go away"...

[De-M-oN]

The problem is putting H.264 into an AVI Container and even rawcapping that ... And you're wondering?...
The problem is using strange audio config
and so on. You're doing so much things wrong...

___

Change Video Codec to Lagarith Lossless Codec and config it to Mode: YV12, [ x ] Multithreading
Change Audio to 44100hz, 16bit, Stereo for gamesound and 44100hz, 16bit, mono for microphone. Your settings are ridicilous ...
Enable Synchronous Surface Lock and Wait for available Buffer.

___

Q11: What'st the difference between VFW and CLI?
A: VFW is Video For Windows, an ancient tech created by microsoft (copying some stuff from quicktime), full of quirks and not able to support modern codecs. x264VFW is a ugly hack to make x264 work (more or less) with VFW, hence softwares like virtualdub and its modifications. The use of x264VFW is NOT recommended. x264 VFW is no longer officially supported.
CLI is a general term that means Command Line Interface. The classic console (command prompt) command which is generic and has no limitations like VFW.

Q19: Can i use VirtualDub or any other VFW based editor to encode with x264?
A: Yes, using a x264 VFW build but VFW is so obsolete and limited x264VFW is no longer mantained by the x264 devs and because VFW and AVI are not properly able to handle h.264 features without some "hacking" that could compromise compatibility, playback and/or editing.

and especially this:

The thing about applying the same hacks as was used in ASP is that ASP is bad enough to do that to, but H.264's featureset is much more expansive in regard to B-frames, the B-pyramid, etc. Using said hacks to put H.264 in AVI often isn't sufficient enough to ensure that the audio remains synced, in the case of numerous B-frames and especially the B-pyramid. The only way around it is to disable those features, but that results in benefit being lost. It'll still perform well, but not as well as it could have.

Realtime capturing should be done lossless and not with H.264 in an absolutely unsuitable container..

[Tigrisshark]

Hey thanks for the feedback.
Unfortunately it's not the codec. I changed that multiple times and at last tried using just the regular dxtory with pcm for audio. Still on a 10 minute video the videostream is 9:57 and the audio is 10:03 long.
I've used lagarith several times and it changed nothing.

I'm now using Bandicam with the very H264-codec you said to be prone to this problem and it works like a charm.

So to recap: The only thing I really did wrong is to use dxtory. And paying for it. Hopefully others will see this thread and the inability to get a refund for a broken piece of software and take this into account when choosing a screengraber.

[Malix]

the app works for majority as intended, and did you seriously buy the software before trying it? you do realize you can try it out before purchase?

[Tigrisshark]

If you would have bothered to read all of my postings you would find:

• It appeared overnight
• I've waited for over a month to get any reply here.
• The license was bought for myself, not the majority of people
• Initially I had hoped for help here, but none was given
• The developer stated here that it is "unfixable by dxtory side", yet when I use Bandicam with the excact same settings it works fine.
  Kind of makes it a problem on the dxtory side, doesn't it?
• After it became apparent that there won't be a fix for this issue, I simply asked for a refund- because of the above. I don't think that is unreasonable considering I paid 3600¥ for this and got neither a working product nor support in any shape or form.

Given these 6 points, do you think it's unreasonable that I am just a bit disappointed in this product and company?