Author Topic: DxTory Cuts off the Left and Right Sides of my Screen  (Read 4541 times)

Anthony

  • Noob
  • *
  • Posts: 5
DxTory Cuts off the Left and Right Sides of my Screen
« on: November 05, 2013, 12:43:19 am »
I recently bought DxTory and I'm having a big problem with it. Whenever I try to record, it cuts off the left and right side of my screen. I'll post a screenshot below, how can I fix this? I emailed your support and they told me to post here.

ExKoder

  • Administrator
  • Saint
  • *****
  • Posts: 1204
    • ExKode
Re: DxTory Cuts off the Left and Right Sides of my Screen
« Reply #1 on: November 05, 2013, 12:52:27 am »
Please submit a Environment Information.

http://forum.exkode.com/index.php?topic=2.0

Anthony

  • Noob
  • *
  • Posts: 5
Re: DxTory Cuts off the Left and Right Sides of my Screen
« Reply #2 on: November 05, 2013, 05:15:36 am »
Here's the file.

Anthony

  • Noob
  • *
  • Posts: 5
Re: DxTory Cuts off the Left and Right Sides of my Screen
« Reply #3 on: November 05, 2013, 07:24:37 am »
So, what should I do to fix this? Already tried re-installing it and that didn't work.

ExKoder

  • Administrator
  • Saint
  • *****
  • Posts: 1204
    • ExKode
Re: DxTory Cuts off the Left and Right Sides of my Screen
« Reply #4 on: November 05, 2013, 12:26:29 pm »
Since an aspect ratio differs between 1920x1018 and 1280x720, it is the normal processing.

Anthony

  • Noob
  • *
  • Posts: 5
Re: DxTory Cuts off the Left and Right Sides of my Screen
« Reply #5 on: November 05, 2013, 09:15:36 pm »
Since an aspect ratio differs between 1920x1018 and 1280x720, it is the normal processing.

Ok? So how do I fix it?

Malix

  • Monster
  • ****
  • Posts: 402
    • Youtube channel
Re: DxTory Cuts off the Left and Right Sides of my Screen
« Reply #6 on: November 05, 2013, 10:25:39 pm »
record in window size with same aspect ratio as your selected scaling resolution.

1280x720 = 16/9
and your 1920x1018 (not the same as 16/9) , maximized window on 1920x1080 screen. Taskbar+window titlebar causes the window content to be different shape than 16/9 ratio.

Use fullscreen or select a 16/9 resolution for the window and don't maximize it.

Anthony

  • Noob
  • *
  • Posts: 5
Re: DxTory Cuts off the Left and Right Sides of my Screen
« Reply #7 on: November 06, 2013, 02:23:58 am »
record in window size with same aspect ratio as your selected scaling resolution.

1280x720 = 16/9
and your 1920x1018 (not the same as 16/9) , maximized window on 1920x1080 screen. Taskbar+window titlebar causes the window content to be different shape than 16/9 ratio.

Use fullscreen or select a 16/9 resolution for the window and don't maximize it.

I tried changing everything including my screen/in-game resolution to 1920x1080 and it didn't do anything. Is there anything else? By the way I'm getting this error every time I open up the program now. And yes I already tried re-installing it.

http://gyazo.com/e94603b973de8cfac4000b701cba50ea
« Last Edit: November 06, 2013, 02:25:50 am by Anthony »

Malix

  • Monster
  • ****
  • Posts: 402
    • Youtube channel
Re: DxTory Cuts off the Left and Right Sides of my Screen
« Reply #8 on: November 06, 2013, 02:29:18 am »
nope, that should be it.

if you're using sony vegas (as per your environment info) and the video appears weird there, check that your cropping settings & project resolution is right.