Author Topic: Problem with Registering Licence (Solved)  (Read 5755 times)

AshenMask

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Problem with Registering Licence (Solved)
« on: November 05, 2013, 03:29:55 am »
I purchased Dxtory today and received the email with my licence file attached. After installing Dxtory I downloaded the file and double clicked it, where it entered into the licence register box. However, when I attempt to register, I get the error "Could not find part of the path C:\Users\Mark_2\AppData\Local\DxtorySoftware\Dxtory2.0\register.dat'., and cannot register. I;ve tried reinstalling/redownloading but it doesn't seem to make any difference.

Any help would be much appreciated
« Last Edit: November 07, 2013, 09:59:14 pm by AshenMask »

ExKoder

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Re: Problem with Registering Licence
« Reply #1 on: November 05, 2013, 12:16:03 pm »
Please submit a Environment Information.

http://forum.exkode.com/index.php?topic=2.0

Is security software the cause?

AshenMask

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Re: Problem with Registering Licence
« Reply #2 on: November 07, 2013, 10:15:31 am »
[Dxtory]
Version: 2.0.122
UID: 18ab8735-79d2-488c-8b99-8291cb6413c2

[Dxtory Files]
InstallPath: C:\Program Files (x86)\Dxtory Software\Dxtory2.0
AudioStreamSplitter.exe: FileVersion: 1.0.0.0 SHA1: f2f729dc20a4f399704e99beeca855e85e5b9286
AVIFix.exe: FileVersion: 2.0.0.119 SHA1: 7a09d66397e59a821aa710e53f9e241f77a7792a
AVIMux.exe: FileVersion: 2.0.0.120 SHA1: 5196d86b22e66459b4dececc675099f8dd16422b
AVIMuxCore.dll: FileVersion: 2.0.0.3 SHA1: 77f91e5cbdb6516492937b09e8779fbfce339ad0
Dxtory.exe: FileVersion: 2.0.0.122 SHA1: 00d54133c207095e5295368f24186d933257d2df
Dxtory64.exe: FileVersion: 1.0.0.60 SHA1: 14e3f06e6f2afb2dcb8dec2813586253fc58d86b
DxtoryAudioHelper.dll: FileVersion: 1.0.0.79 SHA1: 1e11c70e2f744fe9fcb95402c955d14f3d9503ce
DxtoryCore.dll: FileVersion: 2.0.0.122 SHA1: bac6c8055f3612f9e7eca5bc32dac79b787e1a86
DxtoryCore64.dll: FileVersion: 2.0.0.122 SHA1: 11b4a0095aeba166563095c9c4207c868c90ae5b
DxtoryHK.dll: FileVersion: 2.0.0.121 SHA1: 0917315496e3c6fad5c171ae730cb9f7a3eddda5
DxtoryHK64.dll: FileVersion: 2.0.0.121 SHA1: ed965a2f95b156329cfe8f12c58415e05ad282c0
DxtoryMM.dll: FileVersion: 1.0.0.1 SHA1: 82eeaf2ec6ddd70f887ea5e20a80be718600b230
DxtoryMM64.dll: FileVersion: 1.0.0.1 SHA1: c142da021338ef96d13dc82c70c6ba2a443d1108
DxtoryVideo.dll: FileVersion: 2.0.0.97 SHA1: b9c1ff13a061e189affef9ae37f5ae142450b189
DxtoryVideo64.dll: FileVersion: 2.0.0.97 SHA1: 497ef3f62908d7a1f9362fc347198b900fc7c131
DxtoryVideoSetting.exe: FileVersion: 2.0.0.119 SHA1: adb248b7eca7001e64ba19054807ab6556126a87
LicReg.exe: FileVersion: 2.0.0.3 SHA1: d68fe1f3b1eb8c3a3e66af99810835f43ca40c59
RawCapConv.exe: FileVersion: 2.0.0.119 SHA1: fe5c173b64236219c1a464db3ae117a8d53deded
RCStream.dll: FileVersion: 1.0.0.76 SHA1: 31266452f142cd7c856384945ffc410b2c9c8be9
unins000.exe: FileVersion: 51.1052.0.0 SHA1: c46876d124ae3b93d64960eda6d6253a33639481
UpdateChecker.exe: FileVersion: 2.0.0.0 SHA1: 221bd3663f4393b368ebf74d1a892f9379ddbe44

[System Information]
CPU:         Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
CPU Instruction Set: MMX SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2 AVX
OS: Microsoft Windows 8 x64
OSVersion: 6.2.9200
OSLanguage: 2057
ServicePack:
Memory0: BANK 0 4,294,967,296 bytes
Memory1: BANK 2 4,294,967,296 bytes
TotalMemory: 8,589,934,592 bytes
Total Physical Memory: 8,534,286,336 bytes
Available Physical Memory: 3,998,814,208 bytes
Total Page File: 10,547,552,256 bytes
Available Page File: 4,378,341,376 bytes
Total Virtual Memory: 2,147,352,576 bytes
Available Virtual Memory: 1,776,234,496 bytes
PerformanceCounterFrequency: 3125021 (0x2FAF1D)
VideoCard: NVIDIA GeForce GTX 680 Memory: 4,293,918,720 Processor: GeForce GTX 680 DriverVer: 9.18.13.1422 DriverDate: 2013-03-14 00-00-00
Display0: 1920x1080 32bits 60Hz
Display1: 1920x1080 32bits 60Hz
SoundDevice: High Definition Audio Device Manufacturer: Microsoft
SoundDevice: NVIDIA High Definition Audio Manufacturer: NVIDIA

[Audio Device]
Speakers (High Definition Audio Device) - CoreAudioOut
DELL ST2210-1 (NVIDIA High Definition Audio) - CoreAudioOut
Digital Audio (S/PDIF) (High Definition Audio Device) - CoreAudioOut
Digital Audio (S/PDIF) (High Definition Audio Device) - CoreAudioOut

[Video Codec]
Dxtory Video Codec FCC:xtor
Cinepak Codec by Radius FCC:cvid
Fraps Video Decompressor FCC:fps1
Intel IYUV codec FCC:i420
Intel IYUV codec FCC:iyuv
Microsoft RLE FCC:mrle
Microsoft Video 1 FCC:msvc
TechSmith Screen Capture Codec FCC:tscc
TechSmith Screen Codec 2 FCC:tsc2

[Audio Codec]
Microsoft GSM 6.10
Microsoft CCITT G.711
Microsoft IMA ADPCM
MS-ADPCM
PCM
IEEE Float

[License Information]
License: Trial

[Additional Information]
Dxtory_log.txt: Empty
ErrorLog.txt: Empty

[Global Setting]
OptionFlag=

[Ignore List]

======================================================================

[Profile]
Name: Default
Path:

[Overlay]
Option: Left Top VidoeFPS WriteFileFPS RecordState
Color: Sleep FF00FF00, Active FFFFBC00, Movie  FF00FF00, ScreenShot FF00FF00

[Folder]
x C:\Users\Mark_2\Videos  Speed: 0MB/sec  Free: 540,401,876,992 Total: 999,835,037,696 Format: NTFS
SSFolder:

[HotKey]
MovieCapture: PGDOWN (0x00010051)
PushToTalk: None
ScreenShotSingle: F11 (0x00000057)
ScreenShotRepeat: None
ScreenShotAuto: None
ToggleStatus: None
MovieCaptureFrame: None
ScreenShotCaptureFrame: None

[Movie]
Clipping:
ClipMargin: 0,0,0,0
ClipSize: 0,0
Scaling: Percent 100% 0x0
Codec: Dxtory Video Codec, RGB
FrameRate: 30
Output: File AVI
Option:

[Audio0]
Enabled: True
PushToTalk: False
Device: Speakers (High Definition Audio Device)
Codec: PCM
Format: PCM 48000 Hz, 16 bit, Stereo

[ScreenShot]
Clipping:
ClipMargin: 0,0,0,0
ClipSize: 0,0
Scaling: Percent 100% 0x0
HighSpeedLimit: 0
RepeatInterval: 1000
Format: PNG
JpegQuality: 97
Option:

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

======================================================================

[Profile]
Name: League of Legends (TM) Client
Path: C:\Riot Games\League of Legends\RADS\solutions\lol_game_client_sln\releases\0.0.0.250\deploy\League of Legends.exe

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

[LastUsingInformation]
DateTime: 2013/11/05 17:48:46
DeviceType: OGL DX7 DX9 DX11
View0.Type=DX9
View0.DevType=D3DDEVTYPE_HAL
View0.BhFlags=D3DCREATE_MULTITHREADED D3DCREATE_HARDWARE_VERTEXPROCESSING
View0.Format=D3DFMT_X8R8G8B8
View0.Size=1600x1024
View0.HWND=0x000B04C6
View0.WindowTitle=League of Legends (TM) Client
View0.ClassName=RiotWindowClass

======================================================================

[Profile]
Name: Minecraft 1.7.2
Path: C:\Program Files\Java\jre7\bin\javaw.exe

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

[LastUsingInformation]
DateTime: 2013/11/05 17:59:23
64bit Process
DeviceType: OGL DX11
View0.Type=OGL
View0.Size=1920x1057
View0.HWND=0x000D02B4
View0.WindowTitle=Minecraft 1.7.2
View0.ClassName=LWJGL

======================================================================

[Profile]
Name: PVP.net Client
Path: C:\Riot Games\League of Legends\RADS\projects\lol_air_client\releases\0.0.1.55\deploy\LolClient.exe

[Advanced]
Option:
ThreadCount: 1
LimitedFPS: False
FPSLimit: 60
DelayHook: False
DelayHookTime: 5

[LastUsingInformation]
DateTime: 2013/11/05 17:48:30
DeviceType: DX9
View0.Type=DX9
View0.DevType=D3DDEVTYPE_HAL
View0.BhFlags=D3DCREATE_FPU_PRESERVE D3DCREATE_MULTITHREADED D3DCREATE_HARDWARE_VERTEXPROCESSING
View0.Format=D3DFMT_X8R8G8B8
View0.Size=160x28
View0.HWND=0x000A04A4
View0.WindowTitle=PVP.net Client
View0.ClassName=ApolloRuntimeContentWindow

======================================================================
VerifyHash: 80d99ba88aa6ed389455776d1c653c47d54fe7da


Shouldn't be a problem with security as far as I'm aware.

ExKoder

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Re: Problem with Registering Licence
« Reply #3 on: November 07, 2013, 01:14:41 pm »
Quote
C:\Users\Mark_2\AppData\Local\DxtorySoftware\Dxtory2.0\register.dat

Is this an correct error message?

If it is the right file path.

C:\Users\Mark_2\AppData\Local\Dxtory Software\Dxtory2.0\register.dat

Please create a folder "C:\Users\Mark_2\AppData\Local\DxtorySoftware\Dxtory2.0"
If an error does not occur, please copy "register.dat" to the right file path.


AshenMask

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Re: Problem with Registering Licence
« Reply #4 on: November 07, 2013, 09:58:56 pm »
Creating the folder fixed the problem. Thank you very much for your help!