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DXtory loading error

Started by trell88, February 07, 2016, 08:16:05 PM

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trell88

Hi

My Dx tory wont open.

[Event]
Wont open

[Condition of an event]
Opening the program

[Target program]
N/A

[Player of movie]
N/A

[Environment Information]
Below

[Error Log]
Below

Please inform me of the following item when you cannot acquire Environment Information.

[Dxtory Version]
Ex) 2.0.103

[CPU]
i7 4790k

[OS]
windows 10 64bit

C:\Program Files (x86)\ExKode\Dxtory2.0\Dxtory.exe
amd_ags.dll              Version:              Size: 271872     SHA1: 44ab4f74637e23ca586580c6d746974e86da98e6
AppNames.txt                                   Size: 1047       SHA1: 40cd39ab435dbcb3d44eba72b737a05b9a14410b
AudioStreamSplitter.exe  Version: 2.0.0.2      Size: 38432      SHA1: 5195bb906a508f9e7175f3c9c7d62c6c76f8217c
AudioStreamSplitter_ja.txt                       Size: 134        SHA1: 489a5264d73a47edcce7c92edb131cf63e5e5709
AVIFix.exe               Version: 2.0.0.131    Size: 72192      SHA1: 8743067b975002d014008cfb0db363dfb606c375
AVIFix_ja.txt                                  Size: 288        SHA1: 9cab20780686687b84f604c77c73aaae3fd8126d
AVIMux.exe               Version: 2.0.0.131    Size: 166432     SHA1: 434d85edc5d4bb77c64ca703f9790062cc87a117
AVIMuxCore.dll           Version: 2.0.0.130    Size: 199200     SHA1: 53661b27f6f6f9f3e8316dca872fd4b01da93e49
AVIMux_ja.txt                                  Size: 1701       SHA1: fa240715d701f450bb95377aa8517a252329b619
CryptData.pup                                  Size: 84         SHA1: cf9d724807f965d372da4d168bebd78c5258d6ae
Dxtory.exe               Version: 2.0.0.133    Size: 589888     SHA1: 112e0c6136d3455e32c9cc047b2d55840ef79d95
Dxtory64.exe             Version: 2.0.0.132    Size: 130112     SHA1: 4cce60b896a04515767435c7fd29feefed3c1aac
DxtoryCore.dll           Version: 2.0.0.133    Size: 7156768    SHA1: 8c4bcb0235aa424005894a469cdb2f7ac20f2948
DxtoryCore64.dll         Version: 2.0.0.133    Size: 6827584    SHA1: df973ccbcaa8139218bbd38d1390aafa18aec562
DxtoryHK.dll             Version: 2.0.0.133    Size: 197184     SHA1: 76a78fb0c1ef0e058318a2228f4be4b5c17250da
DxtoryHK64.dll           Version: 2.0.0.133    Size: 216640     SHA1: 37518914336dc43e9a9b85dab0a639ea12318990
DxtoryMM.dll             Version: 2.0.0.132    Size: 1125952    SHA1: b0b6fcc47b6b3f326de582975b269d57c2dd0594
DxtoryMM64.dll           Version: 2.0.0.132    Size: 1139776    SHA1: 4cc91746487d863e2eea7a572c498c7eddf83817
DxtoryVideo.dll          Version: 2.0.0.130    Size: 434720     SHA1: 8d1393e8ce7cfd4b5e2a3481308b8410c3730ab7
DxtoryVideo64.dll        Version: 2.0.0.130    Size: 473120     SHA1: f2c63192dfe94db290be10a9d8b66c7a04949ae3
DxtoryVideo64_Install.bat                       Size: 28         SHA1: 308ae1e37b5e28ff7134beb319faad48280068b0
DxtoryVideo64_Uninstall.bat                       Size: 31         SHA1: 3fbf8d3c3a5b375eda07e47a64534b91c8df5139
DxtoryVideoSetting.exe   Version: 2.0.0.130    Size: 129568     SHA1: ee440e846cfeec2acb4a88f81f589e00c34e825e
DxtoryVideoSetting_ja.txt                       Size: 1675       SHA1: e532f36bd5ac6255659d240180637484661f0c83
DxtoryVideo_Install.bat                        Size: 26         SHA1: b00e69772cc1cae9e86fe2b70ca290c488723fd7
DxtoryVideo_Uninstall.bat                       Size: 29         SHA1: 0b0202cbc7fba373f42e1a6916fc2ad01edaa627
Dxtory_ja.txt                                  Size: 18461      SHA1: 093689676cf8ca51b99c97253e5187ded508838a
EULA_en.txt                                    Size: 1356       SHA1: 340c6b3425ab78d83c6a8bd344b6cc58d152ce8f
EULA_ja.txt                                    Size: 1814       SHA1: cded0d38ec6a1cb0e86bc264496deaa28082cb51
filelist.txt                                   Size: 279        SHA1: 922bf7faeb7b7dbdd5b64ab4b5bb9a069333b106
filelist64.txt                                 Size: 289        SHA1: 29fc32a01a6aa2edc4d4cb45dbc977e3b27172ca
ignore_module_list.txt                         Size: 1130       SHA1: 4907c6da467802a3b42a48f3716e9a88cd5cb920
LicReg.dat                                     Size: 10605      SHA1: 6a350b39bf5dbd6560d2d0438bddad41b6455e3b
LicReg.exe               Version: 2.0.0.4      Size: 96816      SHA1: 0d236ac1394a97d35a67c63ec15e45a80f87db5b
LicReg_ja.txt                                  Size: 707        SHA1: 981af64897276c22867952f4972d9c29c6ee35e7
RawCapConv.exe           Version: 2.0.0.131    Size: 208928     SHA1: 32b6ec5d2f6649df4a47aedc476965433a8bdec4
RawCapConv_ja.txt                              Size: 1869       SHA1: 12086976f07abfc8d435abeee6c450c3cb2b07cd
RCStream.dll             Version: 1.0.0.76     Size: 164352     SHA1: 31266452f142cd7c856384945ffc410b2c9c8be9
readme.txt                                     Size: 1322       SHA1: f8b7e31de7927309f7f3e03936374837906a94d9
Src16x10_Dest4x3.png                           Size: 40081      SHA1: 3b4f6332b8b3129ee351a9c96a9c4ac7f6f7a4cd
Src16x9_Dest4x3.png                            Size: 40179      SHA1: fcec824f4e95f7becf65bbabcc1a99c1470b99a1
unins000.dat                                   Size: 22390      SHA1: 9f4f58b4033ded017cd193d9ce72b24f55c17473
unins000.exe             Version: 51.1052.0.0  Size: 1199680    SHA1: b70fa30df88c1c4ab987a772615e9ca44d59376f
unins000.msg                                   Size: 22701      SHA1: ab7961d64f8b22503c9c7ca4b335fa539b0278a3
UpdateChecker.exe        Version: 2.0.0.0      Size: 93696      SHA1: 221bd3663f4393b368ebf74d1a892f9379ddbe44
UpdateChecker.ini                              Size: 238        SHA1: 796da23b4a505bf2ef370dc271d1a80585dff6e2
UpdateChecker_ja.txt                           Size: 190        SHA1: 969913786a3497f3e448572f7810ee9814314928
UWPHelper.dll            Version: 1.0.0.0      Size: 132672     SHA1: 73adada2bf2e13b10e775e4e5fb64bb0144869b9
UWPHelper64.dll          Version: 1.0.0.0      Size: 157760     SHA1: 9e058ebd49070c9e826f954afb9a0994d4729a09
Localize
DxCore_InitCore
DxCore_InitCore64
VideoCodecList Begin
ICOpen fcc=cvid
ICOpen fcc=i420
ICOpen fcc=iyuv
ICOpen fcc=mrle
ICOpen fcc=msvc
ICOpen fcc=uyvy
ICOpen fcc=yuy2
ICOpen fcc=yvu9
ICOpen fcc=yvyu
ICOpen fcc=fmvc
ICOpen fcc=m101
ICOpen fcc=m102
ICOpen fcc=m103
ICOpen fcc=m104
ICOpen fcc=m301
ICOpen fcc=m701 SKIP
ICOpen fcc=m704 SKIP
ICOpen fcc=m705 SKIP
ICOpen fcc=dvh1
Application Exit
Dispose Service
ControlManager::Dispose Begin
StopCapture
StopScreenShot
Waiting Thread 0
Waiting Thread 1
DxCore_UninstallHook
DxCore_UninitInject
Free TargetData
Free m_Timer_Screenshot
ControlManager::Dispose End


=== 2016/02/07 11:06:17 ===
[Module]
Dxtory.exe 2.0.133

[Process]
ID: 10728

[Thread]
MainThread (1)

[Error Message]
The type initializer for 'd7' threw an exception.

[StackInfo]
   at d7.b()
   at c7.Dispose()
   at eq.a(Boolean A_0)
   at eq.a(Object A_0, ExitEventArgs A_1)
   at System.Windows.ExitEventHandler.Invoke(Object sender, ExitEventArgs e)
   at System.Windows.Application.OnExit(ExitEventArgs e)
   at System.Windows.Application.DoShutdown()
   at System.Windows.Application.ShutdownImpl()
   at System.Windows.Application.ShutdownCallback(Object arg)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Look forward to your reply

trell88

Very Annoyed with the service from you to be honest,

message on here, emailed and no reply


trell88

This doesnt show a very good customer support I have spent the money 2 weeks ago had this issue since day one,

Emailed you
Left Messages on here

Next step will be a dispute through pay pal

Just help me out please

Takedown

#3
I can try to help, but it seems to be a common issue with windows 10.

Can you do a few things first though :
1.  Post a full environment file as mentioned in this sticky : http://forum.exkode.com/index.php?topic=2.0
2.  What build of windows 10 are you on ?
3.  Has dxtory worked for you at all in 10 ?
4.  Any major changes made to your system recently ?
5.  Did you install any software from the motherboard manufacturer ?
6.  Any virus or malware cleaning of your pc recently ?

You can try what I posted here in this message : http://forum.exkode.com/index.php?topic=1866.msg6513#msg6513

Kinda need to know what happened leading up to it not working.
Using Windows 10 ?  Try the latest version first http://exkode.com/dxtory-downloads-en.html

trell88

Quote from: Takedown on February 16, 2016, 02:16:09 PM
I can try to help, but it seems to be a common issue with windows 10.

Can you do a few things first though :
1.  Post a full environment file as mentioned in this sticky : http://forum.exkode.com/index.php?topic=2.0
2.  What build of windows 10 are you on ?
3.  Has dxtory worked for you at all in 10 ?
4.  Any major changes made to your system recently ?
5.  Did you install any software from the motherboard manufacturer ?
6.  Any virus or malware cleaning of your pc recently ?

You can try what I posted here in this message : http://forum.exkode.com/index.php?topic=1866.msg6513#msg6513

Kinda need to know what happened leading up to it not working.

Hi Take Down Thank you

I cant even open DX tory to get to give you an environmental file. IF there is another way of getting this please let me know

Windows 10 pro SP 1

Yes DXtory did work then I bought a license and this is where we are.

I have not installed any MOBO software during any of the process above

No Anti Virus runs as far as i am aware.

Thanks again for taking time to answer


zerowalker

The developer sadly is never active in the forum.

As for the problem, at the tip of my hat, Visual Studio Runtime?

trell88

Quote from: zerowalker on February 16, 2016, 11:38:16 PM
The developer sadly is never active in the forum.

As for the problem, at the tip of my hat, Visual Studio Runtime?

How or what do i do with Visual Studio Runtime?

It is sad as on the help file it says to email or come on here yet he never replies very poor service shame when his product works it is one of the best

Takedown

#7
@ zero & trell88
I doubt there are any issues with Trell's .net runtime as windows 10 comes with ver. 4.6 or higher depending on the build.

@ trell88
You said that Dxtory was working previously and now its not starting up.   Were you win 10 at that time or win 7 / 8 ?

If you were on windows 10 when it was working, have you updated to a newer build since then ?

I would also like to know your build info and is it an "N" version of windows ?
http://www.howtogeek.com/236195/how-to-find-out-which-build-and-version-of-windows-10-you-have/


Lastly,  in my post to that other thread, I asked them to find and possibly rename the profiles folder.  Did you find your profiles folder ? Is it where it should be ?  Try and rename it , see if it makes any difference.  If not, change it back.
http://forum.exkode.com/index.php?topic=1866.msg6513#msg6513
Using Windows 10 ?  Try the latest version first http://exkode.com/dxtory-downloads-en.html

JohnathanPhoenix

Once my pc updated automatically to Windows 10, which I did not approve. Dxtory has never recorded a video since. It has audio, but no video. :/

ClassifyLP

Quote from: JohnathanPhoenix on February 21, 2016, 02:15:12 AM
Once my pc updated automatically to Windows 10, which I did not approve. Dxtory has never recorded a video since. It has audio, but no video. :/

You did by leaving the Windows Update settings untouched. You can probably reverse it though.

Takedown

#10
@ JohnathanPhoenix

If this doesn't fix your issue, please start your own thread.

You could try to view your videos in VLC, but you need to make a minor change to the settings
Video > Output > OpenGL   then close VLC and restart it.  You may also try Direct2d if OpenGL doesn't work.

Here is an example picture ( from an older version of VLC )
http://paulbourke.net/dome/VLCwarp/win2s.png
Using Windows 10 ?  Try the latest version first http://exkode.com/dxtory-downloads-en.html